Reader Contact and Corrections

Why there are no comments

This site publishes articles and nothing else. It holds no reader accounts, stores no reader profiles, and has no comment threads, forums, question queues or submission forms. That is a deliberate choice rather than a feature awaiting release, and it has consequences worth stating plainly: there is nowhere on this site to post publicly, nothing to sign in to, and no reader-generated content anywhere in what you read here.

The trade-off is real. Comment threads on car articles frequently contain the most valuable information on the page — the owner who has done 90,000 miles in the car and can tell you what fails. We do not have that, and this article does not pretend otherwise. What we have instead is a direct line to the people who write and edit the articles.

How to reach the editorial team

What makes a correction easy to act on

1. The page address. Titles are similar across a large site; the URL is unambiguous.
2. The specific sentence. Quote it, so there is no doubt which claim is in question.
3. What is wrong with it. A wrong figure, an out-of-date rule, a misattributed source, a claim that was true in one market and not another.
4. A source if you have one. A regulator, a manufacturer document, or a published test is ideal. We will do our own checking either way.
5. The date and market you are writing about, since a great deal of car information is correct in one country and wrong in the next.

What happens to a correction

A correction is checked against a primary source before anything changes. Where we were wrong, the article is amended and its updated date changes. Where a claim was correct at the time but has since been overtaken — a tax rule, an incentive, a price — the article is updated rather than defended. Where we disagree, we will say so and explain what the claim rests on.

Our published standards for accuracy are set out in our editorial policy and fact-checking standards.

What we do with what you send

• Email sent to us is read by the editorial team and used to answer you or fix the article.
• We do not publish reader correspondence, and we do not attribute a correction to you by name unless you ask us to.
• We do not add correspondents to a marketing list.
• Please do not send personal documents, registration details, or finance paperwork. We do not need them and would rather not hold them.
• Our handling of personal data is described in the privacy policy.

Discussion elsewhere

Because there is nowhere to comment here, discussion of our work happens on the social platforms we post to, where the usual platform rules and our own conduct expectations apply. Those are set out in our community guidelines. For technical discussion of a specific model, a long-running owners' forum will almost always serve you better than any comment thread on a publisher's site — that is where the people who have taken the thing apart tend to be.