Before any dealer can call, text, or email you about a lead, True Motion Auto requires a separate, unchecked-by-default checkbox naming the specific dealer, plus a timestamp and IP record of that consent. You can revoke consent at any time by replying STOP to a text, using the unsubscribe link in an email, or from the Preference Centre — and under current FCC rules, opt-outs must be honored within 10 business days.
At a glance
| Element | Rule |
|---|---|
| Consent checkbox | Unchecked by default; one dealer named per checkbox |
| Record kept | Timestamp, IP address, exact disclosure text shown |
| Revocation channels | Reply STOP, email unsubscribe, Preference Centre |
| Opt-out honored within | 10 business days (FCC rule) |
| Consent scope | Named dealer only — not shared across other dealers |
Why consent is captured this way
Contacting a shopper about a specific vehicle inquiry falls under telemarketing and text-messaging rules (TCPA) that require clear, informed, opt-in consent — pre-checked boxes or bundled consent for multiple dealers don't meet that bar. True Motion Auto's lead form is built so each dealer named gets its own explicit checkbox.
What you see before submitting a lead
- The exact dealer name and the channel(s) they may use (phone, text, email) are shown before you check the box.
- A link to that dealer's own privacy practices, separate from True Motion Auto's.
- A statement that consent is not a condition of getting pricing information — you can request an emailed quote without agreeing to phone or text contact.
What's recorded
Each consent event stores the timestamp, IP address, and the exact wording you were shown at the time — so if a dealer's contact practices are ever disputed, there's a verifiable record of what you agreed to and when.
How to revoke consent
- Reply STOP to any text from the dealer — this must be honored immediately at the carrier level and within 10 business days by the dealer's system.
- Click unsubscribe in any dealer email.
- Revoke all active dealer consents at once from the Preference Centre's "Dealer communications" section.
Revoking consent through True Motion Auto's Preference Centre is passed to the dealer, but if you've also given the dealer your number directly (e.g., in a showroom), you may need to opt out with them separately for that channel.
Frequently asked questions
Does requesting a price quote automatically enroll me in dealer texts or calls?
How fast must a dealer stop contacting me after I opt out?
Can one consent cover multiple dealers?
What information is kept about my consent?
Can I revoke consent for all dealers at once?
Sources & further reading
Figures, prices and policy details were current at the last-updated date above. Automotive pricing, incentives and regulations change frequently — verify time-sensitive details with the linked primary sources. Read our editorial policy and fact-checking standards.
